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The National Wraparound Implementation Center’s (NWIC) work is focused on building sustainable local capacity to provide model-adherent, high-quality Wraparound, thereby increasing positive outcomes for children, youth, and their families.

Implementation research tells us that, by focusing on the specific drivers/areas of implementation, we can more effectively and efficiently deliver and sustain high-quality human services, like Wraparound, leading to improved outcomes. The three main areas of implementation NWIC concentrates on are:


  • Organizational and system development, which focuses on policy, financing, and systems & organizational structure;

  • Workforce development, which focuses on processes for training, coaching, and supervision; and

  • Accountability, which focuses on the monitoring and use of critical implementation and youth outcomes.


States, communities, and organizations benefit most from an integrated approach to implementation.  In keeping with this, NWIC works with sites at any stage of implementation—from initial planning to established initiatives—using a tailored and intensive approach to implementation support. This process begins with a rigorous assessment of current implementation. Based on assessment results, NWIC will work with the site to design a comprehensive implementation support plan to address identified needs. The comprehensive plan will integrate efforts across the three main areas of implementation.

Implementation support from NWIC is provided using a strategic combination of in-person and technology-enabled strategies. NWIC’s expanding array of technology-enabled communication options includes telephone and video conferencing, the Wraparound Virtual Coaching Collaborative (WVCC), a virtual training center, and the Virtual Coaching Platform (VCP).

Kim Estep

Kim Estep

Director and Systems & Content Expert Coach

For more information contact:
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